We use only vegetable-tanned leather in all our products. This means the tanning and processing of the leather hide has been done with natural elements such as tannins, herbs, and other botanicals. This ensures safety for users and the environment in the production and use of the leather.

Additionally, we purchase and use scraps and cuts offs as much as possible, cutting down on waste.

We also use only plant-based dyes that are safe for the environment. No harmful ingredients, such as tin or chrome, are used in the extractions. See below for more information on the dye process.

Because every item is hand-carved and hand-painted on an organic material (leather), each piece is going to retain a wholly unique quality.

Color variances may occur; we strive for symmetry, but embrace the individuality that exists in our natural world.

Every pattern is created uniquely by hand. Some patterns are cut with a specialized machine, but many are cut by myself. All carving and dyeing is done by hand.

We want to be responsible stewards of our customers and our environment. Because of this, we have shifted away from commercial inks and dyes, and into botanical-based colorants.

The plants used are carefully chosen for their color-fastness and light-fastness.

Plant matter is sustainably obtained through clippings and discards, or carefully trimmed from a healthy plant.

Using traditional methods of slow heat extraction, only with water and no harmful solvents, the colors are gently extracted over a period of 1-3 days.

The dye liquid is then modified in a variety of ways, such as sodium bicarbonate or iron sulfate (suitable for plants and humans). Fabrics are then gently laundered in a scent-free, homemade soap, and air-dried.

Each piece is carefully treated and conditioned according to the unique structure of the material.

Leather

Every leather piece has been sealed with a beeswax and/or olive oil mixture to protect against fading and cracking.

To further ensure the longevity of your product, keep them out of excessive moisture. You may also wish to apply a layer of oil every 3-4 months, using a soft cotton cloth.

We encourage you to try making your own protective oil, using a 1:3 ratio of beeswax to tallow. A simple block of beeswax gently rubbed on the item also does the trick.

Fabrics

We recommend using a gentle, plant-based laundry detergent when washing your items, to preserve their longevity.

Sun-drying will also help preserve the colorants.

All our products include free shipping in the continental USA!

We also ship to other countries at a flat rate of $15 an order.
We usually ship via USPS first-class or priority mail.

If you need to make arrangements for special shipping, please contact us and we will see what we can do.

We accept payments through Squarespace payment, PayPal or Venmo. If you have another way you’d like to pay, please contact us to see if we can accommodate your needs. If you need to cancel or change an order, please do so as soon as possible. If we have already started a made-to-order item for you, you will not be able to cancel.

It is important to us that we provide metals safe and hypoallergenic for most ears. All are nickel-free and from high-quality manufacturers.

We offer: stainless steel, gold-finished stainless steel, and niobium.

Niobium is a lightweight, naturally occurring metal that has become a popular choice for highly sensitive ears. It is soft gray and resembles stainless steel in appearance. Those who have struggled to wear stainless steel, gold, or silver may find niobium to be a more comfortable alternative.

At HanMade Crafts we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.

We collect various types of information to provide and improve our services, including:

• Personal Information: When you make a purchase, create a profile, or contact us, we may collect your name, email address, phone number, shipping address, and payment information.

• Order Information: Details about the products you purchase, your order history, and transaction records.

• We use your information for the following purposes:

  • To Process Orders: To fulfill your purchases and provide customer service.

  • To Improve Our Services: To analyze usage patterns and enhance our website and product offerings.

  • To Communicate with You: To send order confirmations, updates, promotional offers, and newsletters. You may opt out of marketing communications at any time.

  • To Comply with Legal Obligations: To meet legal requirements and respond to lawful requests.

  • We may share your information with third parties in the following circumstances:

    • Service Providers: With companies that provide services on our behalf, such as payment processors, shipping carriers, and marketing partners. These third parties are contractually obligated to protect your information and use it only for the intended purposes.

    • Legal Requirements: To comply with legal obligations or respond to legal processes, such as subpoenas or court orders.

    • Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

• We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use acceptable means to protect your data but cannot guarantee absolute security.

• Under California law, you have the following rights regarding your personal information:

  • Access: You can request to know what personal information we collect, use, or share.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

  To exercise these rights, please contact us at hanmadecrafts@protonmail.com

We gladly accept exchanges for orders damaged in shipment.

• Contact us within: 7 days of delivery

  1. Ship items back within: 14 days of delivery

  2. All sales are final. We don't accept returns or cancellations. No returns unless damage occurred during shipping, in which case you can send back the item for fixing or exchange.

  3. Please note- Contact us within 7 days, including photos of the damage.  (We always insure all of our items for shipping too). 

• Because of the amount of time and customization of every piece, HanMade Crafts has a no return and no refund policy; but please contact us at hanmadecrafts@protonmail.com if you have any problems with your order.

We do not accept custom orders. If there is something we can do to better suit your needs please contact us and we will do our best to accommodate you.